Privacy Policy for NBS Group
Last Updated: January 6, 2026
At NBS Group, we are dedicated to protecting your privacy while providing you with high-quality service. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website, services, or engage with us in any capacity.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please refrain from using our website or services.
1. Information We Collect
We collect both personal and technical data to enhance your experience with our services. This may include:
a. Personal Information
We may collect the following personal information when you visit our website or use our services:
- Name, company, and job title
- Contact details, including phone number and email address
- Payment information for services
- Any other information you provide us
b. Technical Data
To improve our website and ensure it functions properly, we collect technical data such as:
- IP address
- Browser and device type
- Operating system
- Pages visited and how long you stay on them
c. Cookies and Similar Technologies
We use cookies to provide a better user experience. For more details, refer to our Cookie Policy.
2. How We Use Your Information
Your personal information is used for a variety of purposes, including:
a. To Provide Our Services
We use your personal data to:
- Process and fulfill service requests
- Respond to inquiries or customer service issues
- Communicate important updates regarding our services
b. To Improve Our Services and Website
We use your technical data to improve the performance of our website and services. This helps us to:
- Enhance the user experience
- Troubleshoot issues
- Understand site usage and behavior to deliver better content
c. Marketing and Communication
With your consent, we may send you promotional material, newsletters, and service updates relevant to your interests. You can opt out of marketing communications at any time.
d. Legal Compliance
We may use your information to comply with legal obligations, resolve disputes, and protect our rights, safety, and property, as well as that of our customers and partners.
3. How We Share Your Information
a. Third-Party Service Providers
We may share your personal data with trusted third-party service providers who assist us with:
- Payment processing
- Customer support services
- Marketing and email campaigns
These providers are required to protect your data and are prohibited from using it for any other purpose.
b. Legal Requirements
We may disclose your data if required by law, such as:
- Complying with legal processes or court orders
- Protecting the safety, rights, and property of NBS Group, our customers, or others
c. Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity. We will notify you of such changes.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, contractual, and reporting obligations. After this period, we securely dispose of or anonymize your data.
5. Your Privacy Rights
As a user, you have rights regarding your personal information. These include:
- Access: The right to request a copy of the personal data we hold about you.
- Correction: The right to update or correct inaccurate or incomplete information.
- Deletion: The right to request that we erase your personal data, subject to certain conditions.
- Objection to Processing: The right to object to processing of your personal information, particularly for marketing purposes.
- Withdraw Consent: The right to withdraw consent at any time.
To exercise these rights, please contact us at privacy@nationalboiler.com
6. Security of Your Information
We take data security seriously and implement appropriate measures to protect your personal data. However, please be aware that no data transmission or storage method can guarantee 100% security.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by NBS Group. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before sharing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When updates occur, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the way your personal data is handled, please feel free to contact us:
NBS Group
76 North Industrial Boulevard, Trenton, GA 30752
(800) 587-4857
